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Payment:
Shipping:
- USPS First Class for package under 15.9oz (1-6 days)
- UPS/FedEx Ground or Priority Mail at our discretion (1-6 days)
Most items ships from Maryland, but not all so please do not assume anything. If you do not see
tracking number after 24-hours, you are welcome to contact us.
Please do let us know if something is time sensitive so we can do our best to meet your need or let you know right away if we cannot ship out right away.
Returns:
- Seller Pays return shipping
- Full refund including shipping charges
- Buyer Pays return shipping
- This includes return due to order by mistake, no longer wanted, and also "defective" returns claims that tests okay
- We will deduct the cost of shipping and return shipping from your refund
- No restocking fee for hard drive trays and cables. Up to 25% restocking fee for new, sealed retail packages.
response: We guarantee 100% satisfaction with your order. Please do provide us a 5-star response if you have a positive experience with us. If not, please do contact us so we can make it right. If you need to leave a negative response for some reason, please only do so after you have contact us and give us a chance to correct any issue or concern you have.
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Documentation