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Home >> Browse Vulnerability Assessment Database >> Denial of Service >> osTicket Support Address DoS

Vulnerability Assessment Details

osTicket Support Address DoS

Vulnerability Assessment Summary
Checks for Support Address DoS osTicket

Detailed Explanation for this Vulnerability Assessment

The target is running at least one instance of osTicket 1.2.7 or
earlier. Such versions are subject to a denial of service attack in
open.php if osTicket is configured to receive mails using aliases. If
so, a remote attacker can generate a mail loop on the target by opening
a ticket with the support address as the contact email address. For
details, see :

- http://www.osticket.com/forums/showthread.php?t=301

***** Nessus has acertaind the vulnerability exists on the target
***** simply by looking at the version number(s) of osTicket installed
***** there. It has no way of knowing which method osTicket uses to
***** retrieve mail.

Solution : Configure osTicket to receive mail using POP3.

Network Security Threat Level: None / High

Networks Security ID:

Vulnerability Assessment Copyright: This script is Copyright (C) 2004 George A. Theall

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