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If through a vulnerability assessment, a network security issue is detected for the vulnerability below, applying the appropriate security patches in a timely matter is very important. If you have detected that your system has already been compromised, following CERT's Network Security recovery document will assist with recommended steps for system recovery.

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Vulnerability Assessment Details

osTicket Large Attachment Vulnerability

Vulnerability Assessment Summary
Checks for Large Attachment Vulnerability in osTicket

Detailed Explanation for this Vulnerability Assessment

The target is running at least one instance of osTicket that enables a
remote user to a open new ticket with an attachment of unlimited size.
A possible hacker could exploit this vulnerability and cause a denial of
service by filling up the filesystem used for attachments.

Solution : Upgrade to osTicket STS 1.2.7 or later.
Network Security Threat Level: Low

Networks Security ID:

Vulnerability Assessment Copyright: This script is Copyright (C) 2004 George A. Theall

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