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If through a vulnerability assessment, a network security issue is detected for the vulnerability below, applying the appropriate security patches in a timely matter is very important. If you have detected that your system has already been compromised, following CERT's Network Security recovery document will assist with recommended steps for system recovery.

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Vulnerability Assessment Details

HotOpenTickets Privilege Escalation

Vulnerability Assessment Summary
Checks for HotOpenTicket

Detailed Explanation for this Vulnerability Assessment

The remote host is running HotOpenTickers, a web-based ticketing system.

A vulnerability has been disclosed in all versions of this software, up to
version 02272004_ver2c (not included) which may permit a possible hacker
escalate rights on this server.

Solution : Upgrade to Hot Open Tickets 02272004_ver2c
Network Security Threat Level: Medium

Networks Security ID: 9790

Vulnerability Assessment Copyright: This script is Copyright (C) 2004 Tenable Network Security

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