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RETURNPOLICY
Only new engines without gas or oil added will be eligible for returns.
If you have added gas or oil to the engine you may not return the engine due to federal shipping regulations and safety reasons.
If you have already added gas or oil, please contact the manufacturer directly for service, warranty, return, and refund information.
Replacement parts andproducts other thanengines are not eligible for returns (generators, pressure washers, snowblowers, accessories, parts etc.)
All engine returns must be made within 30 days from the original purchase date.
All replacement parts must be returned with in 14 days of receiving items.(belts, mandrels, etc..) all must be in brand new condition
If an engine / parts are returned andis not in original or new condition, the items will be retained byWildcats46.
The transaction will be final and thebuyer will receive no compensation.
It is up to the buyer to provideaccurate information regarding replacement of original equipment. Werely on your supplied information to suggest a correct replacementpart. Any incorrect information leading to the purchase of areplacement part is the sole responsibility of the buyer and will besubjected to the restocking fee.
All authorized part returns will besubjected to a 20% restocking fee to cover inspection, testing,repackaging, cleaning, etc. The customer will be responsible for boththe original outbound and return shipping charges. When returningitems listedwith Free Shipping, customerswill bedeductedthe actual outbound shipping and handlingamountfrom their refund.
Eligible parts must be returned in theoriginal packaging with full insurance and tracking informationsupplied to us upon return.
An authorized RMA must be issued byWildcats46 before an eligible enginemay be returned.
No enginereturns will be accepted without a Return MerchandiseAuthorization (RMA) number.
Please call [phone removed by ] for EngineRMA.
All website orders must agree to thispolicy before an order is placed.
All mail orders, fax orders and phone orders are assumed that thecustomer has read and agreed on the above written policies.
Special Orders
Sales of certainitems that aredrop shipped from the manufacturer will be final, meaning no returns.
Special orders that are not normally stocked will be clearly notedin the item listing by the label \"Ships Factory Direct\".
Canceled Orders
When canceling an order that hasalready been processed or shipped you will be subjected to a deliveryintercept fee and shipping costs will be deducted from your refund.Order cancellations must take placeimmediately (within 1 hourof purchase). If you refuse an order at deliveryyou willbe charged the standard restocking fee and be subjected to a deliveryintercept fee where roundtrip shipping cost will be deducted fromyour refund.
WARRANTY
All of our products are fromamanufacturers authorized distributor or direct from themanufacturer.
The manufacturer of the productyou arepurchasing carries the warranty for all items.Please contact the manufacturer which has staffed personnel to assistyou in answering questions orobtaining replacement parts. Themanufacturer will direct you to their local authorized factoryservice center where theywill inspect the equipment fordefects, and will repair or replace anything that is found to be amanufacturers defect and cover it under the product warranty at nocharge to you. All warranty work must be done by an authorizedwarranty dealer as directed by the manufacturer.
Items that arefactoryreconditionedare always reconditioned by the manufacturer.
Wildcats46.is an authorized salesdealer for all items we sell. If warranty work is needed, pleasecontact the manufacturer of the product. Wecan helplocatea warranty center for you if you can\'t find the manufacturerstelephone number or website address. he buyer is responsible for allcosts associated with warranty work, including shipping andtransportation to a service center.
Documentation