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Everything ships between 1-5 business days. This does not apply to LOT orders and holiday times. For additional questions, contact our customer service department.
Warranty Information:14-day return policy. Additionally, for 30 Days from original date of purchase, BlairTG will provide Technical Support at no additional charge to you. Technical Support is limited to original hardware and equipment operating system software installed by BlairTG. This warranty covers the computer's hardware against functional defects that are not covered by the original manufacturer. It does not cover any special needs you might have such as peripheral and/or software installation assistance. It also does not cover software issues, neglect, or unauthorized repair. UNAUTHORIZED REPAIR ATTEMPTS WILL VOID ANY AND ALL WARRANTY. Laptop batteries are not covered by the warranty, unless they are new. See the return policy details section for more information.
Customer Service:Do you need help with the ordering process or have general questions about our products? Feel free to contact our excellent customer service department.
Ok, BTG is awesome! However, I still have some more questions before I buy... Q: Is this a 32 bit or 64 bit Operating System?
A: This computer includes a 64 bit operating system. This allows the computer to read more than 4gb?s of ram. 32 bit is best used for older software. We can change any computer over to a 32 bit version before shipping. It?s a $10 up charge. All you have to do is ask. We also have specific listings for 32 bit machines. Just check out our store.
Q: Would this be good for playing games such as Minecraft?
A: The best practice is to compare the specs of the machine you are looking to purchase with the Minimum Required Specs of the game you wish to play. Laptops can be upgraded with more hard drive space and RAM, while desktops can have those upgrades along with new video cards installed to meet your needs. Our desktop computers will accept most aftermarket video cards. If you don't purchase from us, please make sure you pay close attention to the form factor needed for this model.
Q: Does this include a restore disk?
A: No. Microsoft no longer offers restore disks on any computers. We include a restore partition on the included hard drive. This will allow you to bring your computer?s software back to it?s original condition.
Q: Is the Windows included legitimate? Will I have problems activating it?
A: We are 1 of 24 Microsoft Authorized Refurbishers in the country. Each computer we sell comes with a legitimate license and will have zero issues activating. When buying from us, you?ll have the best experience with your Operating System. Non legal versions (most other sellers on ) will be prone to viruses and spyware since they will not receive Microsoft security updates.
Q: Is this computer wireless ready?
A: If it?s a laptop, yes. All laptops include an internal Wi-Fi adapter. If it?s a desktop, you?ll need to check the detailed specs above. Most of our computers that include a Windows 7 Home operating system will include Wi-Fi. We assume most people using these at home will need Wi-Fi. We assume people buying them for business may not. You can add a Wi-Fi adapter to any computer we offer. You can either contact us or add it directly from our store.
Form factor: This item is represented as having a 'desktop' or 'mini desktop' form factor (as seen in the photos). We will almost always fulfill orders for this item with a desktop unit. However, depending on demand for this item, and depending on our current stock, we may instead send a mini-tower or a small form factor (SFF) unit. We maintain this flexibility in order to expedite fulfillment of orders. Please be aware that the machine is functionally the same in each form factor. The main differences are that the case is a different size, and certain ports may be arranged differently. All specs will remain the same as advertised, or in some instances, the specs are upgraded (free of charge). If you would prefer to have a specific form factor, please send us a message when you place your order. We will be happy to send the size that you request (although this could cause some delay).
Monitors (Brand may vary):We will attempt to match the brand of the monitor sent with this computer; however, in order to expedite the shipping of your item, we reserve the ability to substitute a different brand based on item availability. All monitors will be ensured to function properly with the computer, should brands vary.
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