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EligibleforQuality Macs CarePlus+Extended Warranty
Quality Macs CarePlus+ Extended Warrantiesoffer 100% hardware protection against costly repairs with ZERO deductibles, fast nationwide coverage, and our exclusiveBetter Device Replacement Guarantee.Warranty information will be sent after purchase and must be added within 30 days of purchase.
100% Satisfaction Guarantee withHassle-Free 30 Day Returns, Repairs or Exchanges
Quality-Macs is proud of our 100% positive response and we will do what it takes to earn yours. We GUARANTEE your item will arrive as described on the item description, or we will make things right.We will work hard to ensure you are 100% Satisfied with your purchase, or we will gladly accept a return or repair request within 30 days of delivery, see full terms below to determine eligibility for return or repair. We warranty ALL our items against (DOA) or other defects that were not described on the item description. You will be treated with fast, honest, and high quality customer service every step of the way, and can have peace of mind knowing that we will always do what is right for our customers.
CERTIFIED PRE-OWNED STATUS:All items sold by Quality Macs have passed a comprehensive inspection process performed been an expert technician. Devices have been carefully cleaned, fully erased, and restored.Every item is accurately described in the \"Condition Report\" field of the item description, and in the \"Seller Notes\" section of each item. Please read this carefully prior to offerding. We guarantee all items to arrive as described, and that your item will arrive in the as-described condition. Keep in mind, as with all used macs, the pre-owned items we sell may have minor imperfections or light signs of past use that are not clearly described in the item description, such as light scuffs, minor chips, hairline scratches, faint discoloration, etc - normal wear and tear.
EASY 30 DAY RETURNS OR EXCHANGES:Returns for refund or exchange are accepted within thirty (30) days of the date the order is delivered.Quality-Macsdoes not charge restocking feeson our pre-owned devices.Brand new, factory sealed items are subject to a 20% Restocking fee once opened, because the value drops significantly from brand new to used. On all items, we will accept returns for (DOA) or problems upon delivery, and on most items we offer aWarranty of 30 daysfollowing delivery, please read full item description to confirm the return policy prior to purchasing an item, assome items are sold as-is with no returns, which will be clearly stated in the item description.
30 DAY WARRANTY, EXTENDABLE UP TO 3 YEARS:Your Purchase is GUARANTEED to work as-described for 30 days after purchase, or we will repair your item at no cost to you, or offer a FREE return. This warranty fully covers your purchase for (30) days after the item is delivered. Extended warranties are available after purchase to extend your warranty coverage to a period of up to 3 additional years. Quality Macs CarePlus+ Extended Warranties offer 100% hardware protection against costly repairs with ZERO deductibles, fast nationwide coverage, and our exclusive Better Device Replacement Guarantee. Warranty information will be sent after purchase and must be added within 30 days of purchase.
FREE MAIL-IN REPAIRS:If you have a problem, we\'ll repair your item within thirty (30) days of the date the order is delivered.In the rare event a hardware problem occurs during this 30 day warranty period, simply read \"HOW TO START A RETURN OR REPAIR\" below and follow the steps listed to start a repair request. The repair request closes when the issue has been resolved and you have received your fully repaired item and confirmed that it works as promised, this must happen within (7) days after you receive your repaired item. The Quality-Macs warranty only covers repair service provided completed at our location, and does NOT cover costs for other service providers to repair your item. In the event you need a repair,WE PAY for return shipping.The warranty expires after 30 days of delivery, and after that point we will not accept a return or repair, but we will provide instructions on where to find a local service provider in your area.For Items Sold As-Is: Items that we sell that are clearly sold \"As-Is\" are guaranteed to arrive as described upon delivery only.In the rare event your product is received DOA (Dead on Arrival), you are required to contact us to report the hardware failure within three (3) business days of delivery (click here). If you are reporting damage, please take pictures of the product and packaging. If QualityMacs deems the item is DOA, we will provide a prepaid return shipping label and ship the replacement/repaired product to you at no cost after we have received the original machine. DOA claims requested after three (3) days do not qualify for this coverage.
HOW TO START A RETURN OR REPAIR:To return an item, please send an message directly to the seller our email support team directly (Check PayPal transaction history and click \"Transaction Details\" for our direct email address.)Please include the reason for return, and a member of our team will respond within 2 business days to approve your request or ask for additional information.On all eligible returns, the customer may either request a repair, refund or receive store credit towards another purchase. For change of mind returns, the customer is responsible for return shipping, and the original shipping fees are not refundable. If the item arrived not as described or has functional issues, Quality Macs will pay for return shipping. Items are not eligible for return outside 30 days from the delivery date.
Items being returned for a refund or a repair MUST meet the following guidelines:
Our warranty is voided under the following circumstances:
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