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Return Policies : We accept all eligible return request until 30 days. All RMA units need to be delivered with its original box and accessories, otherwise a re-stocking fee may apply. RMA units sent because of "Buyer cancellation, Do not need anymore" reasons, need to be delivered with the same condition, otherwise a restocking fee may apply. The customer needs to contact our customer service before purchase to confirm the item specifics (including SmartNet contract).
Customer Service Phone : 2013422761. Our customer service will help you about your order with pleasure.Please forgive we cant keep a 24hours online service because of time lag, if you have any questions, please leave us message, we will reply you within 1 business day.
Shipping information : We use UPS for the domestic shipments and DHL for the international shipments. Please contact us if you want to use your own shipping account for international shipments.We ship package via USPS for HDMI,Console and Power Cable.ConfigurationInstalledServer TypeHP ProLiant DL380 G10 8LFFBatteryBattery Installed in ChassisFANFan Installed in ChassisHeatsinkHeatsink Installed in ChassisProcessor2x 6130 Gold 2.1 GHz 16-Core Intel Xeon Processor with 22MB CacheDrive Bay8x3.5" LFFHard DrivePlease Ask For Hard DriveMemory128GB DDR4 RAMRaidHP Smart Array P408i-a SAS RAID ControllerGraphic CardEmbedded GraphicsOptical DriveOptical Drive Not InstalledPower2x Power SuppliesManagementiLO AdvancedNetwork 4x 1GB Gigabit Ethernet PortRail KitNot Included / Contact us for Rail Kit Warranty and Service ContractsPlease contact us if you need a SmartNet eligible for the item that you are interested in. If you need assistance with the item that you want to order, we can definitely help you. We offer 1 Year Reseller Warranty for all of our units.IT ServicesOur dedicated IT team can help you with Server Maintenance and New Server Installation services. Our customers can also get help on Design process to make the right decision for their needs.
If you were not totally satisfied,please give us a chance to resolve the problem before you leave negative response or open a dispute.
Thank you very much!