HD02 PCoIP Host Card Tera1202 Processor, 128MB XDR memory, DMS-59 Dual DVI connection, Windows XP/Vista/7:32/64bit - 128-IP-HD02-KR No additional drivers required Completely OS independent All applications run as normal Based on TERA1202 Processor DMS-59 connector for connection to a DVI capable graphics card RJ45 connector supports 10/100Mbit or 1Gbit ethernet network connectivity PCIe x1 low profile form factor 128MB XDR memory EVGA is a company that primarily produces NVIDIA-based graphics cards, as well as motherboards, TV tuner cards, and various hardware accessories. The company was founded in July 1999 and it is headquartered in Brea, California. EVGA's video cards feature factory-overclocked GPU and memory, which enhances performance. EVGA warrants the videocard even if it is overclocked beyond EVGA's defaults. Also, changing the heatsink for a different one does not void the warranty either. Further, as long as installation of an aftermarket cooler does not cause physical damage to the card, the warranty will be honored as long as the original cooler is placed back onto the card prior to shipment back to EVGA. EVGA also offers 24/7 phone tech support/email all based in the United States and a popular message board with over 250,000 users. PAYMENT POLICY We accept all forms of payments supported by PayPal. SHIPPING POLICY

Most orders placed and paid before 3pm EST will be shipped the same business day.

We offer various shipping methods depending on the item and its location. Please refer to the "Shipping and Payments" tab for shipping methods that are available for this particular item. We will choose the carrier that is best suited to deliver your product. We are not able to accept specific carrier requests. Standard shipping option may refer to either UPS Ground, FedEx Ground, or USPS Priority method. Expedited Shipping may refer to either UPS 2ND Day Air or FedEx 2Day method. One-day Shipping may refer to either UPS Next Day Air Saver or FedEx Standard Overnight method.

Offered shipping methods strictly account for the number of transit days and do not affect the order processing time.

Expedited Shipping or One-day Shipping methods are the only options available for shipment to Alaska and Hawaii. We do not offer shipping service to PO Box, APO, and FPO addresses. Non-compliant orders will be cancelled.

RETURN POLICY

For general item return policy, see listing return policy in the "Shipping and payments" tab. We may not accept returns of certain low cost or vendor restricted items. Returned item must remain unopened and the manufacturer's original shrink-wrapping or seals must not been altered. All returns are subject to 15% restocking fee.

All shipment errors or damaged shipments must be reported within 24 hours of customer receiving the shipment. For items damaged in transit, buyer must follow regular return procedure. Refund for damaged items will be issued only after it is received at our facility. A new separate order must be placed for replacement.