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We will reply to messages related to purchases within 2 business days (Monday-Friday only, Alberta statuatory holidays excluded)Returns
All items are sold "AS IS" without any warranty either expressed or implied. Items may be returned only at the BUYER's return shipping expense. A tracking number is required for any returned item. On receipt and inspection of the item verifying serial number(s), the refund will be issued to your PayPal account only for the original transaction amount (what you paid to us originally). If your item is damaged or lost in shipping please contact us. If damaged, we require that you do not disgard the item or any packaging material and also provide photos to us over the message system showing the damaged item and its serial number within the same photo. We will require 30 business days to launch an investigation and appeal to the courier for a refund on your behalf, during which time your item and the packaging material will be picked up for inspection by the courier. If a damage claim is denied by the courier we will require the item to be returned to us at the BUYER's shipping expense in order to qualify for a refund. In the case of a lost item, we will issue a refund only if the tracking number indicates the item was shipped to an address other than the address indicated to us on checkout by the buyer, and the buyer has, at no time, requested an address change.Local Pickup
Items may be picked up from our location in Calgary, Alberta on SATURDAYs ONLY between the hours of 10am and 4pm. IMPORTANT: Items may not be picked up on Alberta statutory public holidays. Please contact us for pickup address after completing payment.Combined Shipping
Sorry, we do not offer combined shipping.Payment
Payment must be received within 4 days of the sale/sale close. We will automatically open cases in 's resolution center for any unpaid items. Cancel order: If you wish to cancel your order we require notification within 24 hours, and before payment is sent. You will be responsible for making payment for your item if notice is received any later than 24 hours after the sale/sale close. We will not be able to cancel any orders after payment for the order has been received.Shipping
There is a 5$ pick up fee per each purchased item with a 25$ cap. If you purchase more then 5 items you will only be charged 25$.
If you have more then 10 items to pick up please contact us at least 24 hours in advance via email so we can prepare the order.
Your item will be packaged and picked from our location by the courier within 5 business days. The sale will be updated with tracking details after the item has been prepared for shipment. We cannot guarantee transit time to your location.By agreeing to purchase this item, you agree to these terms and conditions.